Frequently Asked Questions
Q: Do you combine shipping on multiple items?
A: Yes. There is no additional shipping charge as long as the items are ordered at
the same time so that I can package them together.
Q: Do you ship internationally?
A: Yes, please contact me for international shipping arrangements. The buyer is
responsible for any customs or extra charges.
Q: What is your return policy?
A: I will be happy to issue a refund (minus shipping charges) if you are not happy
with your new piece of jewelry. I ship with delivery confirmation and I ask that
you contact me within seven days of package receipt to request a refund. If you
are happy with your new jewelry, please tell your friends. If you are not happy,
please tell me so I can fix it.
Q: Do you take custom orders?
A: No, sorry I don't take custom orders at this time.
Q: Do you sell at any local shows?
A: At the moment I don't. I have sold at the Indie Emporium many moons ago and
the ISGB bead bazaar, but I'm not scheduled to sell anywhere in 2017. I might sell
at the ISGB bead bazaar in 2017.
Q: Can you recommend any good metalsmithing books?
A: There are many great metalsmithing books out there, but I only own one so I
suppose that's the one I would recommend...
"Complete Metalsmith" by Tim McCreight
Check with your local library, they usually have a few metalsmithing books or
browse your local book store and see what catches your eye.
Q: I want to take a metalsmithing class, where do I find them?
A: Your local university or community college might offer classes as well as local
vocational schools or art programs through your city. If you have no luck there,
see if you have a lapidary club in your area, they might offer classes or at least
have some info as to where to find local metalsmithing classes.
Q: I want to set up a casting studio, where do I start?
A: I would highly recommend that you find a local class. Casting is very hands on
and there is a lot to learn. Check out your local community college, vocational
schools, art programs through your city, or local lapidary clubs.
www.ganoksin.com is also a great resource.
Q: I have some wax items that I need to have cast, can you cast them for me?
A: You might try a "casting house" as I don't cast for others. I've never used a casting
house myself so I can't personally recommend one, but here are a couple of
links you might take a look at:
Some casting houses even offer mold making services, so if you need a mold
made, check them out.
Q: I have some scrap silver, would you like to buy it or trade for a ring or something?
A: No, sorry. I already have a lot of scrap silver from my own bench. You can send
your scrap in to Riogrande and get credit or money for it. I have done this and it
was a very smooth simple process.
Check out this link: http://www.riogrande.com/Landing/Scrap